Client information

Shipping & Delivery

Secure, insured delivery with tracking and signature, supported by careful packaging and personal communication.

Australia-wide delivery

Australian orders are securely packaged and sent using insured delivery with tracking and signature on delivery. Watches are double-boxed where appropriate to provide additional protection in transit.

Tracking details are provided when the shipment has been arranged. Delivery timeframes are estimates only and can be affected by the carrier, destination and circumstances outside our control.

Delivery address

Please provide a secure physical delivery address. We do not ship high-value watches to PO boxes. The recipient may be required to show identification and sign for the parcel.

Sydney CBD collection

Sydney CBD collection may be arranged after cleared payment or agreed deposit arrangements have been confirmed. Collection times and identification requirements will be confirmed directly with the purchaser.

International delivery

Please contact us before purchasing to confirm whether delivery to your country is available and to obtain a shipping quote. International shipping is not automatically free. Import duties, taxes, customs charges and brokerage fees are the purchaser's responsibility unless expressly agreed otherwise.

Transit concerns

If a parcel appears damaged or has not arrived as expected, contact Micaaz.Watches promptly and retain the packaging. We will assist with the carrier and insurer's assessment process.

Australia-wide delivery: Complimentary insured delivery is available to most Australian metropolitan and regional addresses. Additional charges or alternative arrangements may apply to selected remote locations.