Privacy Policy
How Micaaz Pty Ltd collects, uses and protects personal information across purchases and private-client services.
Last updated: September 2026
Last updated: September 2026
This Privacy Policy explains how Micaaz Pty Ltd, trading as Micaaz.Watches, collects, uses, discloses and protects personal information when you visit micaazwatches.com.au, contact us or purchase, sell, consign or source a watch through us.
Information we collect
Depending on how you interact with us, we may collect your name, contact details, delivery and billing details, order and payment information, enquiry messages, identification or ownership information required for high-value transactions, watch details and photographs, and website usage information such as device, browser and cookie data.
How we collect information
We collect information directly from you when you submit a form, contact us, create an order or provide a watch for assessment. Information may also be collected automatically through our website and received from service providers involved in operating our store, processing payments, preventing fraud, delivering orders or providing analytics.
How we use information
- To respond to enquiries and provide requested services.
- To process payments, orders, delivery, collection and customer support.
- To assess watches offered for sale or consignment.
- To verify identity, ownership and transaction integrity where appropriate.
- To prevent fraud, manage risk and protect our customers and business.
- To send marketing communications where permitted, with the option to unsubscribe.
- To meet legal, tax, accounting and regulatory obligations.
- To improve our website, services and customer experience.
Service providers and disclosure
We may disclose relevant information to service providers that help operate our business, including Shopify, payment processors, fraud-prevention providers, insurers, delivery carriers, technology and analytics providers, accountants, professional advisers and authorities where required or permitted by law. Some providers may process or store information outside Australia and apply their own privacy terms.
Payments
Online payments are processed through Shopify and the payment method selected at checkout. Micaaz.Watches does not receive your complete payment-card number through the normal Shopify checkout process.
Cookies and analytics
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, prevent fraud and support advertising or marketing. Available cookie and privacy choices can be managed through the website settings and your browser.
Security and retention
We take reasonable measures appropriate to our business to protect personal information. No online transmission or storage method is completely secure. We retain information for as long as reasonably necessary for the purposes described above, including legal, tax, dispute-resolution and fraud-prevention requirements.
Access and correction
You may request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding and may refuse a request where permitted by law.
Questions and complaints
For a privacy question, access or correction request, or complaint, contact info@micaazwatches.com.au. Please provide enough information for us to understand and investigate the matter. We will respond within a reasonable period.
We handle personal information responsibly and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy may be updated to reflect changes to our practices or legal obligations.